National Business Ethics Survey Shows Ethics Risk Landscape Just As
Treacherous As Before Enron
WASHINGTON (Issues Wire / Business Wire EON) November 28, 2007 --
Six years after high-profile corporate scandals rocked American
business, there has been little if any meaningful reduction in the
enterprise-wide risk of unethical behavior at U.S. companies, according
to the Ethics Resource Center's 2007 National
Business Ethics Survey®. ERC
is a private, nonprofit organization whose research and advocacy focus
on the advancement of high ethical standards and practices in public and
private institutions.
Interviews with almost 2,000 employees at U.S. public and private
companies of all sizes for the biennial NBES®
show disturbing shares of workers witnessing ethical misconduct at work
- and tending not to report what they see. Conflicts of interest,
abusive behavior and lying pose the most severe ethics risks to
companies today.
The measurable lack of progress in business ethics should signal a need
for company management, Boards of Directors, policy-makers, investors
and consumers to reassess their approach to that challenge, said ERC
President Patricia Harned, Ph.D.
“Despite new regulation and significant
efforts to reduce misconduct and increase reporting when it does occur,
the ethics risk landscape in American business is as treacherous as it
was before implementation of the Sarbanes-Oxley
Act of 2002,” Dr. Harned said.
Over the past year, more than half (56 percent) of employees surveyed
had personally observed violations of company ethics standards, policy,
or the law. Many saw multiple violations. More than two of five
employees (42 percent) who witnessed misconduct did not report it
through any company channels.
According to Dr. Harned, “There is a strong
sense of futility and fear among employees when it comes to reporting
ethical misconduct, and that increases the danger to business. More than
half (54 percent) of employees who witnessed but did not report
misconduct believed that reporting would not lead to corrective action.
More than a third (36 percent) of non-reporters feared retaliation from
at least one source; but our research shows that having a strong ethical
culture virtually eliminates retaliation.”
“Employees at all levels have not increased
their ‘ethical courage' in recent years,”
Dr. Harned said. “The rate of observed
misconduct has crept back above where it was in 2000. And employees'
willingness to report misconduct has not improved, either.”
“The good news is that the rate of misconduct
is cut by three-fourths at companies with strong ethical cultures, and
reporting is doubled at companies with comprehensive business ethics
programs,” said Dr. Harned. ERC helps
organizations design and measure the strength of their culture and the
effectiveness of ethics programs.
The study found less than 40 percent of employees are aware of
comprehensive business ethics and compliance programs at their
companies. The programs are largely driven by legal and regulatory
compliance, and designed in reaction to past mistakes, Dr. Harned
observed. “The fact is, only about 25 percent
of companies actually have a well-implemented ethics and compliance
program in place, despite their transformative impact,”
she said.
The NBES also found most employees prefer to report misconduct to a
person, especially someone with whom they already have a relationship,
rather than to a company “hotline.”
Only 3 percent of misconduct reports were made to company hotlines.
As part of the latest National
Business Ethics Survey, ERC developed The ERC Ethics Risk IndexSM.
It categorizes 18 different types of misconduct by their incidence and
whether they would be likely to be reported, and assigns a value to that
type of misconduct. While the Index presents data in a continuum, the
projected risk of various types of misconduct falls generally into three
categories: severe risk (happens frequently and usually goes
unreported), high risk (happens often and often goes unreported), and
guarded risk (happens less frequently and may go unreported).
To download the full NBES report, go to http://www.ethics.org/download.asp?fid=91.
More About NBES
First conducted in 1994, the NBES
is the national benchmark on organizational ethics - the country's most
rigorous measurement of trends in workplace ethics and compliance, a
snapshot of current behaviors and thinking, and a guide in identifying
ethics risk and measures of program effectiveness.
The 2007 NBES is part
of a larger workplace survey conducted for ERC this year; data
collection was managed by the Opinion Research Corporation, with ERC
establishing the survey questions and sampling methodology. A total of
3,452 employees in the business, government and nonprofit sectors were
polled; responses from 1,929 individuals in the business sector have
been isolated and are presented in the NBES. Survey participants were:
age 18 or older; currently employed at least 20 hours per week for their
primary employer; and working for an organization that employs at least
two people. They were randomly selected to attain a representative
national distribution. All interviews were conducted during the period
June 25-August 15, 2007, via telephone; participants were assured that
their individual responses to all survey questions would be
confidential. The sampling error of findings presented in the report is
+/- 2.2 percent at the 95 percent confidence level.
For more information about Ethics Resource Center, visit http://www.ethics.org.
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